SAFE Team
03 · Resolve

Independent Workplace Fairness & Psychological Safety Review

A structured third-party review for workplace conflict, conduct concerns, grievance escalation, reputational issues, and team trust breakdown.

When workplace conflict escalates, informal conversations may no longer be enough. Leaders need a structured, neutral, and evidence-informed process to understand what happened, how the matter is affecting team trust, and what management should do next.

SAFEteam™ Independent Workplace Review helps organisations assess workplace conflict, staff complaints, communication breakdowns, psychological safety concerns, and organisational risk before matters escalate further.

When to use this review

Repeated interpersonal conflict

Employee complaints or counter-complaints

Allegations of unfair treatment

Bullying, harassment, or reputational concerns

Breakdown of trust between team members

Managers struggling to contain escalation

HR requiring an independent review

Team anxiety, avoidance, or communication breakdown

Concerns that mediation alone may not be sufficient

What the review covers

Workplace conduct concerns

Communication and escalation patterns

Psychological safety impact

Reputational risk and third-party comments

Boundary and professional conduct concerns

Grievance handling and reporting pathways

Policy alignment

Management risk and follow-up options

Review process

  1. 01

    Management intake

    Clarify the presenting concern, parties involved, urgency, and scope.

  2. 02

    Document review

    Review emails, screenshots, statements, HR notes, policies, and relevant records.

  3. 03

    Individual interviews

    Conduct structured interviews with involved parties and relevant stakeholders.

  4. 04

    Response and clarification

    Give key parties an opportunity to respond to concerns raised.

  5. 05

    Risk assessment

    Assess psychological safety, team functioning, recurrence risk, and management burden.

  6. 06

    Management report

    Provide observations and findings, risk assessment, recommendations, and suggested follow-up.

Deliverables

Scope of review

Documents and interviews reviewed

Summary of issues raised

Relevant party responses

Observations and findings

Psychological safety and team-functioning impact

Risk assessment

Management recommendations

Suggested follow-up plan

Important positioning

This review is not a legal investigation, clinical diagnosis, or disciplinary decision. It is an independent workplace review designed to help management understand conduct concerns, workplace impact, psychological safety risk, and appropriate next steps. Final employment decisions remain with the organisation, HR, and legal advisors where required.

Why SAFEteam™

SAFEteam™ brings together clinical understanding of human behaviour, organisational conflict awareness, psychological safety principles, and governance-focused reporting. The goal is to help organisations respond with fairness, structure, accountability, and care.

Keep exploring

Related steps in the framework

Part of the SAFEteam™ Service Journey
  1. 01
    Readiness
  2. 02
    Report
  3. 03
    Resolve
  4. 04
    Restore
  5. 05
    Rebuild

Rebuild feeds back into the next Readiness review.

Need an independent review before making a management decision?

Grievance Support PortalNEW